DATA COLLECTION & STORAGE POLICY

DATA COLLECTION & STORAGE POLICY

Last Updated: [Insert Date]

1. Purpose

To define how VARCAS collects, uses, stores, and protects data.

2. Data We Collect

Name, phone, email

Call logs

Inquiry details

Call recordings

3. Data Storage Method

We store data in:

Secure digital systems

Password-protected databases

Encrypted storage solutions (when applicable)

No physical copies are maintained unless necessary.

4. Storage Location

Data is stored on secure servers located in India.

5. Data Access Policy

Only authorised staff may access data.

Access is based on job role and project requirement.

6. Backup & Recovery

We maintain regular backups to prevent data loss.

7. Data Retention

Data is kept only as long as required for business or legal purposes.

8. Data Deletion

Upon project completion, data is:

Returned to the client, OR

Permanently deleted

9. Data Breach Response

In case of a breach:

Immediate investigation

Secure systems

Inform affected users (if required by law)

Prevent future breaches